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How do I create a family account?

This article explains how family members can create a SpacesEDU account to connect with their child's class and stay up to date with their learning.


Before You Start


  • A teacher must send you an invitation email before you can join a class.
  • Use the same email address your child's teacher used to invite you. Using a different email address will prevent you from linking to your child's class.
  • If you already have a SpacesEDU family account, you do not need to create a new one. New class invitations will appear in the Invitations section of your existing account.



  1. Open the invitation email from your child's teacher and click the blue Join Classroom button
  2. Fill in your first and last name, email address, and create a password. Alternatively, sign up using your Google Account.
  3. Click Sign Up to complete the process


Cannot find the invitation email?


Search your inbox (including spam and promotions folders) for emails from noreply@app.spacesedu.com or noreply@ca.spacesedu.com.


If you still cannot find it, use Method 2 below.


Method 2: Sign Up Directly at SpacesEDU.com


Use this method only if you cannot find your invitation email.


  1. Visit www.SpacesEDU.com and click Sign Up
  2. Enter your email address and click Next


⚠️ Important: You must use the same email address your child's teacher used to invite you to join their class.


  1. Choose the I'm Family option to proceed
  2. Enter your first and last name, set a password, agree to the terms, and click Sign Up. Gmail users can select Sign up with Google instead.
  3. You will receive an email from SpacesEDU to validate your email address. Once validated, you will be redirected to a new login screen.
  4. Use your new SpacesEDU credentials to log in
  5. Click on your avatar or initials at the top right corner and select Invitations
  6. Click Accept Invite to add the class to your account


Receiving a "Your Credentials Don't Match" Message?


This most likely means you are already logged into the SpacesEDU app on iOS or Android with your student's credentials. Log out of any other SpacesEDU accounts first, then try again:


  1. Open the SpacesEDU app on your mobile device
  2. Tap your initials or avatar at the top right of the screen, then tap Log Out
  3. Open your invitation email and tap the link again


This will allow you to create your family account and link with your student.


💡 Tip: If possible, access your family account on a different device from the one used for student account logins to avoid this issue in the future.



Joining Additional Classes or Linking with More Students


Once your SpacesEDU family account is created, any new class invitations sent to your account email will appear in the Invitations section of your account.


Scenario

What to do

Join an additional class

Ask the teacher to send an invitation to your SpacesEDU account email, then accept it from the Invitations section

Link with more students

Same process: receive an invitation from the teacher and accept it

Student is in multiple classes or has a new teacher

You will need a new invitation for each class, but you can accept them all using the same account


Important notes:

  • You can link with multiple students and classes using the same family account
  • Linking with a student does not automatically give you access to all classes the student is in. Each teacher controls family access and visibility for their own classes.


Good to Know


  • You do not need a separate account for each child. One family account can be linked to multiple students.
  • For help updating your notification preferences, see How Can I Update My Notification Settings?
  • For further assistance, contact SpacesEDU Support at hello@spacesedu.com or use the chat option in the bottom left corner of your screen.

Updated on: 24/07/2026

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