> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.spacesedu.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why is this link region restricted?

If you are unable to access content via a shared link, it is likely because the resource originates from a different geographical region than your current account setting. To view this content, you must align your account region with that of the sender.

###### Before You Start

* Identify the region used by the teacher or administrator who shared the link.
* Ensure you have saved any active work, as you will need to log out of your current session.
* Note that you may be required to create a new account within the target region to access specific classes.
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###### How to Switch Your Region

Follow these steps to update your region settings and access restricted content:

1. **Log Out:** Sign out of the SpacesEDU mobile app or web platform.
2. **Access Account Selection:** On the sign-up/login screen, locate the **Region Selection button** in the top right corner.
3. **Select Region:** Choose the required region from the available list.
4. **Log In/Sign Up:** Proceed to log in or create an account in the newly selected region.

Once you have successfully switched regions, the previously restricted link will become accessible.
![Screesnhot of region selection](https://storage.crisp.chat/users/helpdesk/website/c1c7e25dd67d6000/d541357b-c7ed-411a-ad97-ad4a0d_szop4f.png)
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###### Good to Know

* **Data Isolation:** Accounts and data are region-specific. Switching regions provides access to a different environment; your original data remains in your primary region.
* **Feedback:** We value your input on our regional accessibility. If you encounter persistent issues, please start a chat using the icon in the bottom left corner of your screen to share your thoughts.