System Requirements and Other Documentation

• Google Workspace for Education and SpacesEDU

  Google has enhanced its app access controls to improve student data privacy. Organizations using Google SSO or Google Drive integration must mark SpacesEDU as a trusted app to ensure uninterrupted service. Before You Start These configuration steps must be completed by a Google Workspace administrator with Security privileges. Failure to configure these settings will block access for all users designated as under 18. Ensure you have access to your Google Workspace Admin CoSome readers

• Account types and permissions

  Free Accounts Each SpacesEDU account provides different levels of access. The free version of SpacesEDU offers two account types: teachers and students. Teachers can: create classes, 1:1 and group spaces invite students and family members to sign up and join classes invite co-teachers to share their class control their space settings Students: can view posts added to the entire class, aSome readers

• How does SpacesEDU protect student data?

  At SpacesEDU, we prioritize student privacy in every decision we make. This article outlines our data protection standards, storage protocols, and visibility controls to ensure a secure learning environment for all users. Privacy Documentation Our legal frameworks are publicly accessible to ensure transparency for students, educators, and families. Privacy Policy: Outlines how we collect, use, and protect personal information. [View Privacy Policy](https://spacesedu.com/en-ca/priFew readers

• Is SpacesEDU available in different languages?

  SpacesEDU supports multilingual environments to ensure accessibility for diverse school communities. Currently, teachers, students, and family members can access the platform in both English and French. Before You Start Language settings are account-specific; changing your language will not affect other users in your class. Ensure you have saved any unsaved work before navigating to your account settings. Localization efforts are ongoing, with additional languages planned for futuFew readers

• SpacesEDU Accessibility Overview

  Our Commitment to Accessibility We recognize that all students have different learning needs and ensuring that our website supports all learners is important to us. That is why we are passionate about building products that provide an inclusive learning environment for diverse voices. SpacesEDU supports personalized learning by allowing students to showcase, reflect, and celebrate their learning, strengths, and experiences. We believe in building student agency by providing students the voiFew readers

• What types of files does SpacesEDU support?

  SpacesEDU supports a wide variety of media types to facilitate diverse learning evidence. Users can insert text, URLs, or upload images, videos, audio files, and documents from local storage or cloud services like Google Drive and OneDrive. Before You Start Users can upload a maximum of 10 media attachments per post. Messages are limited to 1 media attachment per message. There is no limit on the total number of posts or messages a user can create. After uploading, you cSome readers

• What domains should be whitelisted for SpacesEDU?

  To access all features of SpacesEDU, your network or firewall settings must allow connections to a few different domains. If you're connecting from home, or on a mobile device, generally you won't need to worry about these settings. School networks may have a more restrictive policy which blocks connections to any domains not specifically authorized. Network administrators can refer to the following list of domains and addresses to whitelist. Where indicated with an asterisk, please coFew readers

• What devices and browsers does SpacesEDU support?

  What devices can teachers, students, and families use with SpacesEDU? Teachers, students, and family members can access their SpacesEDU accounts on smartphones and tablets (iOS or Android), laptop and desktop computers, and Chromebooks. For optimal performance and security, we recommend ensuring that your web browser and operating system are updated to the latest version. [This site provides instructions how to check for browser updates on a wide variety of platforms.](https://www.whatismybSome readers

Troubleshooting Tips

• Why can't I log in?

  What to do if you can't log in If you're having trouble logging in, there are a few different steps you can take to troubleshoot and resolve any issues. Your first steps will depend on how you are logging in: with a username and password that you've set manually in SpacesEDU with the Log In with Google option, using your Google account credentials with Single Sign-On (SSO) for SpacesEDU Pro, and your school username/password Note - You can tell that your school uses SSO if, aPopular

• Why is this link region restricted?

  If you are unable to access content via a shared link, it is likely because the resource originates from a different geographical region than your current account setting. To view this content, you must align your account region with that of the sender. Before You Start Identify the region used by the teacher or administrator who shared the link. Ensure you have saved any active work, as you will need to log out of your current session. Note that you may be required to create a nePopular

• How do I enable third-party cookies?

  To utilize the Google Drive File Picker within SpacesEDU, you must enable third-party cookies for Google Drive in your browser settings. This article provides a structured guide for enabling these permissions across major web browsers. Before You Start Third-party cookies are required specifically for the integration between SpacesEDU and Google Drive. Enabling these cookies ensures that you can browse and attach files from your Google Drive directly within the SpacesEDU interface.Popular

• Why am I being brought into another user's account?

  Using Single Sign-On (SSO) with your school credentials or Google account simplifies access to SpacesEDU. However, when using shared devices, it is important to understand how these sessions are managed to ensure you are always accessing the correct account. Before You Start SSO Persistence: When you log out of SpacesEDU, the platform cannot automatically log you out of your school's Microsoft or Google account. Shared Device Risk: If the previous user did not fully sign outSome readers

• How do I enable camera permissions?

  To utilize the full range of features in SpacesEDU, users must grant the application access to their device's camera and microphone. This article provides structured, step-by-step instructions for enabling these permissions across various browsers and mobile platforms. Before You Start The first time you access the camera in SpacesEDU, a system prompt will appear. Select Allow to grant immediate access. If you previously selected "Block," or are encountering issues capturing mSome readers

• Why didn't parents receive my invitation email?

  If you have invited family members to join your class but they cannot locate the invitation, follow these troubleshooting steps to verify the email status and ensure successful account linking. Before You Start Confirm that you have already initiated the invitation process for the class. Ensure you have access to the People tab within your SpacesEDU teacher account. Note that public email providers (e.g., Gmail) may filter automated invitations into secondary folders.Few readers

• What are missing Student IDs?

  When logging into your SpacesEDU Admin account, you may notice a "Missing Student IDs" notification highlighted in the top right of the Students section. This article explains the purpose of these IDs and how to manage accounts that are flagged as missing this information. Before You Start Ensure you have Administrator privileges for your school or district account. Identify the correct student numbering system used by your organization (e.g., school, district, or state/provFew readers