System Requirements and Other Documentation

• Google Workspace for Education and SpacesEDU

  Overview As of October 23, 2023, Google has begun enhancing app access controls to better protect student data privacy. If your students use Google SSO to access SpacesEDU, or connect to their Google Drive in SpacesEDU, a Google Workspace administrator for your organization will need to follow the steps below. What do I need to do? Admins must mark SpacesEDU as a tSome readers

• Account types and permissions

  Free Accounts Each type of SpacesEDU account offers a different level of access. The free version of SpacesEDU offers three main account types: teachers, students, and family . Teachers can: create classes, 1:1 and group spaces invite students and family members to sign up and join classes invite co-teachers to share their class control their space settings send messages to students and fSome readers

• How does SpacesEDU protect student data?

  At SpacesEDU, we believe in putting students first. Protecting student privacy is a key consideration in the decisions we make. Visit our Privacy Center SpacesEDU Student Data FAQ Where do I find your privacy policy and terms of service? You can review our Privacy Policy and Terms of Service at any time on the footer of our website at spacesedu.com . --Few readers

• Is SpacesEDU available in different languages?

  SpacesEDU Language Support Teachers, Students and Parents can create and access their SpacesEDU accounts in both French and/or English . Follow the steps below to update your account settings from English to French: Log into your SpacesEDU account Click on your Avatar or Initials in the top right corner Click Account Settings Under General Information, click on the Language drop-down menu Select French (Canadian) ![Screenshot of the language dropFew readers

• SpacesEDU Accessibility Overview

  Our Commitment to Accessibility We recognize that all students have different learning needs and ensuring that our website supports all learners is important to us. That is why we are passionate about building products that provide an inclusive learning environment for diverse voices. SpacesEDU supports personalized learning by allowing students to showcase, reflect, and celebrate their learning, strengths, and experiences. We believe in building student agency by providing students the voiFew readers

• What types of files does SpacesEDU support?

  SpacesEDU supports a wide variety of media types for you and your class.  Users can directly insert text, URLs or upload images, videos, audio files, Google Drive files, OneDrive files and more. This article outlines the different file types we support, as well as the limitations on file size text content in posts. Users can upload a maximum of 10 media attachments per post, and 1 media attachment per message. There is no limit on the number of posts or messages a user can create or seSome readers

• What domains should be whitelisted for SpacesEDU?

  To access all features of SpacesEDU, your network or firewall settings must allow connections to a few different domains. If you're connecting from home, or on a mobile device, generally you won't need to worry about these settings. School networks may have a more restrictive policy which blocks connections to any domains not specifically authorized. Network administrators can refer to the following list of domains and addresses to whitelist. Where indicated with an asterisk, please coFew readers

• What devices and browsers does SpacesEDU support?

  What devices can teachers, students, and families use with SpacesEDU? Teachers, students, and family members can access their SpacesEDU accounts on smartphones and tablets (iOS or Android), laptop and desktop computers, and Chromebooks. For optimal performance and security, we recommend ensuring that your web browser and operating system are updated to the latest version. [This site provides instructions how to check for browser updates on a wide variety of platforms.](https://www.whatismybFew readers

Troubleshooting Tips

• Why can't I log in?

  What to do if you can't log in If you're having trouble logging in, there are a few different steps you can take to troubleshoot and resolve any issues. Your first steps will depend on how you are logging in: with a username and password that you've set manually in SpacesEDU with the Log In with Google option, using your Google account credentials with Single Sign-On (SSO) for SpacesEDU Pro, and your school username/password Note - You can tell that your school uses SSO if, aPopular

• Why is this link region restricted?

  Can't access region-restricted content? Looks like a teacher from a different region shared a link with you. To access this content you will need to switch your region. To switch regions, please refer to the following steps: Log out of the app or website Click on the button in the top right within account selection (at sign up) Select required region After selecting the corresponding region, you will have access to links from that teacher and region. Note : Depending onPopular

• How do I enable third-party cookies?

  Enabling third-party cookies To make use of Google Drive’s File Picker, you will need to enable third-party cookies for Google Drive within your browser’s permissions. Below you will find a step-by-step guide to enable third-party cookies organized by browser. Google Chrome Click on the crossed-out eye icon to thePopular

• Why am I being brought into another user's account?

  SSO Login Considerations Using Single Sign-On (SSO) with your school username and password, or with your Google account, helps simplify access to SpacesEDU. However, there are a few important considerations when using shared devices . When you Log Out of your SpacesEDU account, SpacesEDU cannot log you out of the account that you've used for Single Sign-On ( e.g., your school's Microsoft account, or your Google account). As a result, teachers or students on shared devices may be bSome readers

• How do I enable camera permissions?

  Enabling Camera Permissions To take advantage of many features within SpacesEDU, you will need to allow access to the camera on your device. The first time you access your camera from SpacesEDU, a prompt will appear to allow the permission - select Allow , and you are ready to get started. The pop-up may look different depending on the device you are using, but it is typically something like this: ![Screenshot of the Camera Permission Pop up](https://storage.crisp.chat/users/helpdesk/wSome readers

• Why didn't parents receive my invitation email?

  Email invitation troubleshooting So - you've invited your students' families to join your class, but some parents can't find the email invitation. Not to worry, there is a solution! First, log in to your class and open the People tab, then click Family Locate the family member, and review that the email address the invitation was sent to is correct. If you notice a mistake in the eFew readers

• What are missing Student IDs?

  About Missing IDs When logging into your SpacesEDU Admin account, you may notice that you have Missing Student IDs highlighted at the top right in the Students section. What does this mean? Student IDs are used with rostering imports: A student ID should typically be your school, district, or state/province student number. It's used to track student accounts from import to import - it should rFew readers